FAQs
Orders & Payments
Q: How do I place an order?
A: Simply select your favorite tank top, choose your size, and click “Add to Cart.” Then follow the checkout steps to complete your order.
Q: What payment methods do you accept?
A: We accept major credit/debit cards and secure online payment methods.
Q: Can I change or cancel my order?
A: Yes. You may request changes or cancellations within 12 hours of placing your order. Please contact us as soon as possible.
Shipping & Delivery
Q: How long does it take to receive my order?
A: Orders are processed within 1–3 business days.
Estimated delivery time:
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United States: 3–4 business days
Q: Will I receive tracking information?
A: Yes. Once your order is shipped, a tracking number will be sent to your email.
Q: Why is my order delayed?
A: Delays may occur due to high demand, holidays, or carrier issues. We appreciate your patience.
Products
Q: What are your tank tops made of?
A: Our Micro Rib Racer Tank Tops are made from soft, breathable, high-quality fabric designed for comfort and everyday wear.
Q: Are the tank tops true to size?
A: Yes, they are designed with a fitted style. Please refer to our Size Guide for accurate measurements.
Q: How should I choose my size?
A:
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For a tight fit → choose your usual size
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For a more relaxed fit → size up
Q: Will the print fade over time?
A: No. We use high-quality printing methods to ensure long-lasting designs with proper care.
Care Instructions
Q: How do I wash my tank top?
A:
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Wash inside out with cold water
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Do not bleach
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Tumble dry low or air dry
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Do not iron directly on the print
Returns & Refunds
Q: What is your return policy?
A: As our products are made-to-order, we only accept returns for defective, damaged, or incorrect items.
Q: What should I do if I receive a damaged item?
A: Please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.
General Questions
Q: Do you ship internationally?
A: Currently, we only ship within the United States.
Q: Are your tank tops suitable for gifts?
A: Yes! Our tank tops are stylish, comfortable, and perfect for everyday wear or gifting.
Q: How can I contact you?
A: You can reach us at: support@monizilucky.com
We typically respond within 24–48 hours.